Welcome to Ivy
We are a multicultural global repair services organization driven by mutual respect and a commitment to world-class service. Our pride comes from being best-in-class in our industry and passionately solving our clients' predicaments. Our key staff are all long-term, committed team members who passionately support our clients, both locally and globally.
We believe in delivering an after-sales service ecosystem that, through our focus on the human element, will provide our clients with the best service experience.
We realize that every day and every project is a chance to positively impact our customers and our customers’ customers. This is why we aim to exceed expectations and strive for perfection in every aspect of our services.
MISSION STATEMENT
Our mission is to create value for our clients AND our clients' clients through the constant engagement of our key assets – our globally experienced team, innovative processes, strategic investments and unswerving execution. By optimally utilizing these strengths we will be the world’s leading electronics returns management and repair organisation.
Ivy's Sustainability Promise
We partner closely with our customers to ensure we meet their sustainability targets. Through our aftermarket solutions, we increase the longevity of customer products and contribute to a greener environment. But our commitment to sustainability doesn't end there. Ivy's sustainability promise spans across the core areas of: